Key Features:
☎️ One-Click Dialing: Click any phone number within SuiteCRM to instantly initiate a call via your Asterisk extension.
🔄 Auto Call Logging: Automatically records call details (duration, timestamp, status) and links them to the related contact, lead, or account.
📈 Call Reporting: View and analyze call activity directly within SuiteCRM for performance tracking and audits.
🔔 Popup Notifications: Get real-time call status popups (optional) for better call control and awareness.
🛠️ Customizable Integration: Easily map phone fields and configure user extensions for flexible deployment.
Benefits:
Increases calling efficiency and reduces manual dialing errors
Improves team productivity and follow-up consistency
Provides full visibility into call history and performance
Enhances CRM as a true communication hub
Supports better customer engagement with faster response times
Compatibility:
Supports SuiteCRM versions 7.x and 8.x. Fully compatible with Asterisk-based systems (FreePBX, Elastix, Issabel, etc.).
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